Developers Community

Does PayTabs support woocommerce subscription ?

I have added the secret key , client key & merchant id for applepay woocommerce plugin, but it's  showing an error "Unable to process your request" 

Dear Support, We are currently encountering a significant issue with our websites regarding the Paytabs WooCommerce plugin. It appears that all orders, regardless of their status on the Paytabs dashboard (Authorized or Successful), are showing as pending payment and subsequently being canceled on the WooCommerce orders dashboard. Here are the relevant versions: WooCommerce: 8.6.0 WordPress: 6.4.3 PayTabs - WooCommerce Payment Gateway: 4.22.0 We urgently need assistance in resolving this matter. Your prompt attention to this issue would be greatly appreciated. Best regards,  Saed A. Haroon        

Hello, I hope this message finds you well. I am writing to urgently address an issue I am currently facing with my orders. Despite receiving payments, they are stuck at the "Pending Payment" status. Upon checking the paytabs dashboard, I confirmed that the payments were indeed processed. Additionally, I've noticed that even the declined orders are facing the same status issue.   This situation has occurred in the past, and I am puzzled by its recurrence. It seems unlikely to be related to client behavior, as all orders, including the declined ones, are experiencing the same problem. The prompt update of the order status to "Processing" is crucial for me, as it triggers the sending of an important email to my clients. I kindly request your assistance in resolving the following: How can I address and resolve this pending payment issue? Is there a way to update the status of all affected orders simultaneously?      

Hello, I'm using paytabs with woocommerce, woocommerce orders status are not updated either with fail or with success always stuck at pending payment

 How to upgrade my PayTabs WooCommerce plugin to the latest version please?

Hello, I need your help, after I have installed the wooCommerce plugin this message displays on the checkout page!