Developers Community

Dear Valued Merchant, We are excited to share recent feature updates and enhancements to our payment gateway platform to benefit your business: Merchant Dashboard Enhancements Easier Documentation Access: Now we’ve made it even easier for you or your team to access our "Developers Panel" documentation. As clarified in our (Developers Panel | KNOWLEDGE BASE : PayTabs Support Portal) solution article, for each section of the Developers Panel in your PayTabs merchant dashboard, you will find the corresponding title on the knowledge base section, that will redirect you to the related pages. More validations on Invoices: To ensure your customer information is even more accurate, an additional validation rule will now confirm that your customers are filling the required data. To know more about invoices and how to manage them through your PayTabs dashboard, you can check our (How to manage Invoices on PayTabs Dashboard? : PayTabs Support Portal) solution article.  Plugins Enhancements Refunds on OpenCart: You can refund your payments now done on your OpenCart platform via our official plugin from your OpenCart's order page. Please follow the steps clarified in our ( Step 7 - OpenCart Plugin | Refund the Order Amount : PayTabs Support Portal) solution article to effect same.   APMs (Alternative Payment Methods) Related Enhancements Sadad Reference Page: New instructions have been added on the payment page to assist your customers to pay with Sadad easily. To know more about the Sadad payment method please check our ( SADAD Activation and Workflow/User Experience : PayTabs Support Portal) solution article. New Test Cards for UnionPay: You can now have new test cards to test UnionPay freely in your test profiles. For more information, please check our ( UnionPay Activation and Workflow/User Experience : PayTabs Support Portal) solution article. ApplePay in your Test Profiles: Now, you can test ApplePay freely on your test profiles by following the steps clarified in our (How to integrate Apple Pay In Test Profile? : PayTabs Support Portal) solution article. This will make it easier for you to test the payment process before live deployment. Mada validation: Whenever your customers try to pay with Mada cards (within KSA) that are not configured in your profile, they will be alerted to use a different card. You may also request your account manager to add the Mada payment method on your payment page. To learn more, do visit our Support Portal. Please share questions or feedback directly on the Community or reach out to us at customercare@paytabs.com.   Thank you for choosing PayTabs as your trusted payment gateway and we look forward to being of continued service.   Be well. PayTabs Team

Dear Valued Merchant,   We are excited to share with you some exciting enhancements to our payment gateway platform features and enhancements on the past month:   Merchant Dashboard Enhancements   Export Invoices Easily: Easily export more than 8,000 entries at a time. Try it by navigating to your PayTabs Dashboard -> Invoices -> Search -> Export or you can check our detailed (How to Export Reports : PayTabs Support Portal) solution article. Exact Time Zone: Now, any displayed date/time on the payment page will be set to be within the exact time zone of your profile. Please contact your RM or customercare@paytabs.com to request to change your profile time zone. More clarity for Online Shoppers: Display your business terms and condition link within your invoices. Provide your RM with your site terms and conditions to have it displayed within invoices to your customers.   API Enhancements Display payments with alternative currencies: Along with the actual/settlement currency of your payment, PayTabs now provides you with a parameter to empower you to display the equivalent payment amount in another currency. To learn more, please check our (Request Parameters | Alternative Currency (alt_currency) : PayTabs Support Portal) solution article. Language Selection: Customize the display language of your invoices by selecting the preferred language within your request payload. Choose between Arabic and English. Learn more: Request Parameters | invoice (invoice) : PayTabs Support Portal    Payout Enhancements Profile information: If you are a multi-profile merchant, your payout statement will include the profile information to make it easier for you. To know more about this please check out our (How to Export Payout Report : PayTabs Support Portal) solution article.   To learn more about these features, do visit our Support Portal. If you have any questions or feedback, please post them on our Community or reach out to us at customercare@paytabs.com.   Thank you for choosing PayTabs as your trusted payment gateway and we look forward to being of continued service.   Be well. PayTabs Team

Important Notice: Downtime for PayTabs Dashboard: KSA Dear valued merchant,   Please note that we are experiencing...... ( check with Muthu for the exact term) While we regret any business interruption, please rest assured that we will continue to monitor the downtime impact (if any) and will update you once all systems are a go. Impact: PayTabs Payment Gateway – KSA instance is experiencing intermittent availability for all services including but not limited to merchant dashboard, Secure API and System Admin dashboard. For any concerns, please reach out to customercare@PayTabs.com   We thank you for your patience and understanding.     Stay Safe, PayTabs Team