My name is Ahmed, and I’m integrating PayTabs as a payment gateway for my project. During testing in the sandbox environment, I encountered a persistent issue with 3D Secure authentication. Here are the details
Transaction Status: D (Declined)
Error Code: 309
Error Message: 3DSecure authentication not available for this card
could you please provide an updated list of test cards forEgypt (EGP)that guarantee 3DS authentication?
Best regards
Ahmed.
Alaa Mohamed
قال
7 أيام مضت
Welcome, Dear Ahmed,
Thanks for reaching out to PayTabs on our Developers Community. My name is Alaa from the technical support team, and I will be looking into this post and following up with you.
While using a test profile using a test card, we would redirect you to a decision-maker page to decide whether you want to authenticate the card or not for your own test scenario, as shown below:
So can you please walk me through the steps you were performing till you encountered this issue? I would also love for you to share the transaction reference with me to check accordingly.
I would also like to inform you that we have an excellent "Solutions Portal" available, which contains numerous articles to guide you through various scenarios. This includes the "The How to & The What Is (FAQ)" category, covering both technical and non-technical FAQs; the "How to Integrate with PayTabs?" category, offering comprehensive documentation on integration methods; and the "Troubleshooting Your Issues/Errors" category, which provides solutions to trace and resolve issues independently.
Additionally, we love to introduce you to our Technical Interactive Assistance, which will assist and empower you to quickly seek the answers you may need.
Please don't ever hesitate to comment back if you still have further inquiries. Please let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.
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بدأ موضوعًا 10 أيام مضت | Viewed: 12 times | Likes: 0
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My name is Ahmed, and I’m integrating PayTabs as a payment gateway for my project. During testing in the sandbox environment, I encountered a persistent issue with 3D Secure authentication. Here are the details
Transaction Status: D (Declined)
Error Code: 309
Error Message: 3DSecure authentication not available for this card
Test Card Used: "PayTabs Test Cards"
https://support.paytabs.com/en/support/solutions/articles/60000712315-what-are-the-test-cards-available-to-perform-payments-
could you please provide an updated list of test cards for Egypt (EGP) that guarantee 3DS authentication?
Best regards
Ahmed.
Alaa Mohamed
Welcome, Dear Ahmed,
Thanks for reaching out to PayTabs on our Developers Community. My name is Alaa from the technical support team, and I will be looking into this post and following up with you.
While using a test profile using a test card, we would redirect you to a decision-maker page to decide whether you want to authenticate the card or not for your own test scenario, as shown below:
So can you please walk me through the steps you were performing till you encountered this issue? I would also love for you to share the transaction reference with me to check accordingly.
I would also like to inform you that we have an excellent "Solutions Portal" available, which contains numerous articles to guide you through various scenarios. This includes the "The How to & The What Is (FAQ)" category, covering both technical and non-technical FAQs; the "How to Integrate with PayTabs?" category, offering comprehensive documentation on integration methods; and the "Troubleshooting Your Issues/Errors" category, which provides solutions to trace and resolve issues independently.
Additionally, we love to introduce you to our Technical Interactive Assistance, which will assist and empower you to quickly seek the answers you may need.
Please don't ever hesitate to comment back if you still have further inquiries. Please let me know if there's anything else I can help with.
Glad to be always in help.
Hoping you have a profitable and successful trade.